Full-time

Electronic Technical Support Technician

Posted by Allegion • Faenza, Emilia-Romagna, Italy

📍 Faenza, Emilia-Romagna 🕒 March 02, 2026

About the Role

Creating Peace of Mind by Pioneering Safety and Security

Main Tasks and Responsibilities

  • Follow a complete project from the order to the customer hand hover and coordinates and controls CISA Technical Centres on site on the field or from the office.
  • New plants startup (devices configuration and customer training).
  • Train the CISA Technical Centers about CISA products configuration, installation and customers management.
  • Interact with the colleagues of the Technical Support and Sales teams to define the best systems and the devices list, to better match the customer requirements.
  • Use tools and measurement instruments during site inspection to collect the information, necessary to define what components are needed.
  • When necessary install and uninstall different devices and verify the correct installation and connection.
  • Support, with the Technical Support Team, the Sales teams by provide the device...
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