Electrical Engineer with German/ Technical Support
Posted by Antal Sp. z o.o. • Kraków, Lesser Poland Voivodeship, Poland
About the Role
The “Technical Customer Support Representative Renewable Energy” (TCS/R) is responsible for providing the highest quality of technical customer support through the company’s technical after-sales support service line. Duties include answering incoming calls and online (non-voice interactions) to the company service line and resolving all types of primarily technical customer issues, helping mainly PV installers / PV professionals.
Primary Responsibilities of the Role
Maintains the technical after-sales support of the company service line and uses communication and troubleshooting skills to provide customer support to mainly electrical PV installers / PV professionals.
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