Ecommerce Operations Associate

The Role:

Key Responsibilities:

• Collaborate with the Pricing and Promotions team and cross functional teams for execution of various campaigns and promotion setup.
• Support in preparing reports and presentations related to Ecommerce operations.
• Monitoring product cataloging and listing.
• Uploading new products on the marketplaces like Shopee, Lazada,etc. & doing regular audits to ensure listing is correct and live on the platforms.
• Identifying and correcting catalog errors
• Learn the fundamentals of order processing, tracking, and fulfillment.
• Collaborate with the Order Management team to ensure accurate and timely order processing.
• Assist in resolving order-related inquiries and issues from customers and internal stakeholders.
• Assist in maintaining accurate inventory records and reconciling discrepancies.
• Returns and cancellations monitoring.
• Work closely with vario...