Full-time
e-commerce supervisor
Posted by SUN BATTLEDORE INC • Paranaque City, Metro Manila, Philippines
About the Role
- Lead the E-Commerce operations in the store, overseeing Pickers, Checkers, and Dispatchers.
- Plan daily manpower allocation and ensure all online orders are fulfilled within as per Al Meera Standards.
- Monitor key performance indicators — order accuracy, fulfillment rate, and delivery turnaround time.
- Ensure synchronization between store stock and online availability.
- Coordinate with Head Office E-Commerce Team and Online Customer Care for order issues or complaints.
- Verify daily reconciliation reports for orders, payments, and cancellations.
- Conduct shift handovers and maintain operational logs.
- Train and motivate team members on e-commerce SOP and service standards.
- Communicate store-level feedback and improvement ideas to the Store Supervisor & to Area Supervisor.
- Ensure compliance with hygiene, safety, and system usage standards in the E-Commerce zone.
Ready to Apply?
Submit your application today and take the next step in your career journey with SUN BATTLEDORE INC.
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