About the Role
Support Customers. Spot Opportunities. Help Brands Grow.
TalentPop App works with fast-growing e-commerce brands that care deeply about customer experience and sustainable revenue growth. We're looking for an E-commerce Sales Support Representative who understands that every customer interaction is both a service moment and a growth opportunity.
This is a blended support role, which means you'll assist customers through a mix of email, live chat, and phone support depending on client needs. If you're confident communicating across channels and enjoy helping customers while contributing to sales growth, this role offers the best of both worlds.
What You'll Be Doing
Customer Experience
Respond to customer inquiries across email, chat, and phone in a professional and solutions-focused manner.
Resolve order, product, and account concerns with accuracy and empathy.
Ensure timely follow-ups and maintain strong customer satisfaction scores.
Represent the brand with cla...
TalentPop App works with fast-growing e-commerce brands that care deeply about customer experience and sustainable revenue growth. We're looking for an E-commerce Sales Support Representative who understands that every customer interaction is both a service moment and a growth opportunity.
This is a blended support role, which means you'll assist customers through a mix of email, live chat, and phone support depending on client needs. If you're confident communicating across channels and enjoy helping customers while contributing to sales growth, this role offers the best of both worlds.
What You'll Be Doing
Customer Experience
Respond to customer inquiries across email, chat, and phone in a professional and solutions-focused manner.
Resolve order, product, and account concerns with accuracy and empathy.
Ensure timely follow-ups and maintain strong customer satisfaction scores.
Represent the brand with cla...
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