Duty Manager

FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN

JOB SUMARRY:

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the General Manager, that under the general guidance of the Executive Office Manager, the Duty Manager provides general management support throughout the hotel at all times, monitoring guest satisfaction, security, employee activity, physical defects in the Resort.

JOB DESCRIPTION:

• Monitors current status and room availability.
• up selling of all hotel facilities
• Facilitate repeat business through guest satisfaction index
• Ensures implementation of on - day rate with the direction of the Front Office Manager.
• Adjusts rate strategies if revenue opportunities demand (in the absence of the Executive Office Manager), with the guidance and direction of the Front Office Manager
• Achieves sell ou...