Full-time

Duck Creek Support

Posted by Ascendion • Faridabad, Haryana, India

📍 Faridabad, Haryana 🕒 February 21, 2026

About the Role

We’re Hiring | L3 Application Support Engineer – Global Underwriting Platform
Looking to work on a large-scale, global insurance platform where your expertise truly makes an impact? We’re hiring experienced L3 Application Support Engineers to support and enhance a critical Global Underwriting Platform (GUP) .
Location: Gurugram (Hybrid)
Shift: 5:30 PM IST – 5:30 AM IST
Experience
Mid-Level: 6+ years
Senior: 8+ years
Key Skills Required
.NET (6.0 and above)
Duck Creek
IIS & SQL Server
Strong Insurance domain knowledge (Underwriting platforms preferred)
What You’ll Do
Resolve complex production incidents escalated from L2 or monitoring systems
Perform deep root-cause analysis and implement permanent fixes
Handle advanced troubleshooting using logs and diagnostic tools
Support complex release deployments and production changes
Drive automation, service improvements, and SOP enhancements
Fix production defects end-to-end by f...

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