Driver Performance

About Muvr

Muvr is an AI-powered logistics platform that connects customers with movers, haulers, and couriers for seamless moves, deliveries, and junk removal. Our goal is to make real-world logistics simple, transparent, and trustworthy.

The Community Operations team ensures customers and drivers experience consistent, fair, and high-quality support. The Driver Performance & Quality Associate monitors driver behavior, reviews completed jobs, and ensures every service meets Muvr's standards for safety, reliability, and professionalism.

About the Role

As part of the Driver Performance & Quality Associate, you'll review driver activities, verify proof-of-delivery and compliance documentation, and help maintain service quality across the platform.

You'll be responsible for reviewing completed jobs, flagging errors or policy violations, and supporting drivers with quality-related communication. Your work directly impacts customer trust and...