Driven Brands Customer Support Representative

Support customers remotely with Driven Brands as a part-time Customer Service Representative in Ontario, Canada. In this role, you will be the first point of contact, answering inbound calls and resolving customer inquiries.
This position requires a commitment of 30 hours per week, offering $19.35 per hour plus incentives. You will work closely with the Contact Centre Team, ensuring customer information is accurately maintained. Strong communication and adaptability to change are necessary skills for this fast-paced environment.
Key Responsibilities:
• Expedite all inbound customer calls proficiently
• Address customer inquiries efficiently
• Collaborate with the Contact Centre Team on projects
• Ensure adherence to processes and deadlines
• Manage customer information in internal systems
Requirements:
• Two years of call centre experience required
• Bilingual in English/Spanish and/or French an asset
• Previous sales experience preferred
• Strong co...