Donor Relations Representative - Kobry El Koba

Donor relations Supervisor is responsible for leading a team of donor relations representatives and plasma awareness representatives for a minimum of 5 Donation centers.

He/she is responsible to implement the marketing and donor services strategies and tactics within the assigned donation centers to ensure achieving the budget and all performance KPIs.

Donor relations supervisor has the overall accountability on achieving the pre-set budget for each donor center from new and regular donors, daily operations, staff-related activities, compliance with all applicable policies & regulations, optimize operational efficiency and establishes a work environment that foster operational excellence.

He/she is responsible for overall quality of donor service and satisfaction in the assigned DCs.

Put a contingency plan for managing the donors in situation of operations interruption in donor centers for any reason.

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