About the Role
A leading financial institution in Vienna, VA is seeking a Documentation Specialist to drive content and documentation projects across the enterprise. This role will collaborate with various teams to develop impactful content.
About the Opportunity:
- Schedule: Monday to Friday
- Hours: Standard business
Responsibilities:
- Researching business processes and developing technical and non-technical intranet documentation
- Administering and developing web-based content using Adobe Experience Manager (AEM)
- Collaborating with cross-functional teams on infrastructure upgrades and software implementations
- Interviewing business owners to gather requirements and define documentation needs
- Creating and maintaining online manuals, job aids, eLearning storyboards, and reference materials
- Performing ot...
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