Document Management & Document Handling Specialist (M-Files), Espoo

About the role

You will be a key enabler for the team's daily documentation work and M-Files usage. You ensure documents are easy to find, correctly classified, and that the document lifecycle (creation–editing–approval–publishing–archiving) follows agreed practices. Your daily work combines user support (questions, troubleshooting, access rights), quality work (checking structure, metadata, and version control), and continuous improvement (templates, guidelines, training, and improvement proposals). You will also act as a bridge between the business and IT: gathering needs, writing clear specifications, and driving them forward with developers so that M-Files supports the team effectively and in a compliant way.

Work tasks

• Act as the functional expert for M-Files
• Provide daily user support and troubleshooting
• Develop and maintain document templates, guidelines, and user instructions
• Draft clear requirements/specifications ...