Full-time

Dispatcher

Posted by Transdev • Capitol Heights, MD, United States

📍 Capitol Heights, MD 🕒 June 22, 2026

About the Role

Transdev is hiring Dispatchers at our WMATA location. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
Competitive compensation $24.38 - $31.93
Benefits include:
Vacation: a minimum of 5 days per year
Paid Sick Leave: 40 hours yearly for full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
+ Key Responsibilities:
* Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
* Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
* Manage emergency situations for vehicle operators, act as liaison between t...

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