Dispatch Service Coordinator

Role: Service Coordinator

Location: Edison, NJ

Required Skills & Experience

• Bachelor's degree or Associates degree
• Experience using ERP systems in a service environment
• Very strong excel skills - Previously utilized Excel for dispatch board
• Experience in a service environment, where technicians are dispatched from a central hub
• Basic Lean/Six Sigma fundamentals training to streamline processes
• Great personality/works well with others

Job Description

Insight Global is seeking a Service Coordinator to support one of our largest energy services clients. This person will ensure customer expectations and commitments are met through effective communication with their customers, providing support and information, and prioritizing service calls and direct coordination with their field employees. As the main point of contact for all service customers, this role ensures customer e...