Dispatch Coordinator Support

Position Title: Dispatch Coordinator Support

Location: Ballymoney

Reporting to: Dispatch Manager

Hours of work: 39 hours - Monday to Thursday

Role Overview

The Dispatch Coordinator Support provides essential administrative and operational support to the dispatch team. This role ensures schedules are kept up to date, paperwork is accurately processed, and customers receive timely and professional communication. The position plays a key part in maintaining smooth daily operations.

Key Responsibilities

• Schedule and Coordination: Update and maintain daily and weekly dispatch schedules; adjust schedules based on operational changes or customer requirements; communicate updates to drivers, field staff, and internal teams.
• Customer Communication: Serve as a point of contact for customers regarding delivery or service updates; respond to inquiries professionally via phone and email; provide accurate information on timing,...