Full time

Disability Payment Administrator

Posted by Sun Life • Waterloo, Ontario, Canada

📍 Waterloo, Ontario 🕒 March 02, 2026

About the Role

Job Description

:

Are you passionate and actively looking to contribute to the health of Canadians? Do you want to be part of our journey in developing the next greatest digital experience? As a leading provider of health benefits in Canada, Sun Life supports the health care needs of millions of Canadians. In Group Disability, our mandate is to assist our Clients, both employees and employers, in the relentless pursuit of better health.

What will you do?

  • Process Plan Member Update Forms and extend Disability benefits
  • Help clients through the CPP/QPP Application process
  • Follow up with clients for part time earnings
  • Prepare and close LTD files that reach expiry
  • Review and update Power of Attorney/Authorization information
  • Address and EFT changes
  • Investigate returned mail
  • Handle inbound and outbound calls
  • Create an environment that promotes team member accountability and autonomy
  • Represent...
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with Sun Life.

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