Full-time
Disability Claim Coordinator
Posted by Thrivent Financial • Wisconsin, REMOTE, United States
About the Role
The Disability Claim Coordinator is the primary point of contact for disability claims, guiding claimants, and advisors through the entire claims process - from initial submission to decision communication. This role requires strong communication and multitasking skills, comfort with phone interactions, and the ability to work efficiently while maintaining accuracy. Ideal candidates bring previous claims experience, analytical thinking, and the ability to take thorough notes. Professional customer service skills are essential, with a preference for backgrounds such as social work, nursing, or insurance. The Disability Claim Coordinator also engages with providers to obtain necessary documentation and ensures clear, professional communication throughout the claim lifecycle.
DUTIES & RESPONSIBILITIES:
+ Consistently delivers exceptional customer service experience by acting as a reliable guide and demonstrating proficiency of the claims process for Claimants, the F...
DUTIES & RESPONSIBILITIES:
+ Consistently delivers exceptional customer service experience by acting as a reliable guide and demonstrating proficiency of the claims process for Claimants, the F...
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