Director - Solution Engineering

As a Director of Solution Engineering at Freshworks, you will lead a team of solution engineers to design and implement technical solutions for our customers. You will work closely with cross-functional teams to understand customer needs and develop innovative solutions that meet their requirements. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to lead a team of engineers.

Key Responsibilities

• Lead a team of solution engineers to design and implement technical solutions for customers.
• Work closely with cross-functional teams to understand customer needs and develop innovative solutions.
• Develop and maintain technical documentation and knowledge base.
• Collaborate with sales teams to identify new business opportunities and develop solutions to meet customer needs.
• Stay up-to-date with industry trends and emerging technologies to ensure the team is equipped ...