Director of Payroll Customer Services

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Payroll Customer Services in Colombia.

In this senior leadership role, you will shape and lead a global payroll customer services organization, delivering exceptional service experiences across a fully remote, international environment. You will define and execute strategic initiatives to ensure seamless, compliant, and scalable payroll support worldwide. Partnering closely with cross-functional teams, you will drive innovation, automation, and continuous improvement to enhance both customer satisfaction and operational efficiency. Your leadership will directly impact service quality, team performance, and business growth. This position offers high visibility, broad influence, and significant ownership. It is a unique opportunity to build world-class service operations at global scale.

Accountabilities

• Defin...