Director of Operations

Director of Operations | High-Volume Regulated Fulfilment | South East England

The operation exists, the volume is real, and the targets are being missed. Our client needs an Operations Director who has walked into broken operations before, built high-performing teams from the ground up, and driven throughput at scale without compromising quality or compliance.

This is not a head office role. It requires daily presence, hands‑on leadership, and the conviction to make hard calls quickly.

The Business

A fast‑scaling, technology‑enabled fulfilment operation in Southeast England, processing high volumes of regulated orders daily with a clear agenda to become a nationally significant operation. Think FMCG scale operational rigour applied to an environment where every order directly impacts a real patient.

The operation funds the entire business. The GM of this function sets the standard for everything.

What You Will Own