Full-time

Director of Operations

Posted by Dexterra Group • Ottawa, Ontario, Canada

📍 Ottawa, Ontario 🕒 June 13, 2026

About the Role

Job Description

What You’ll Do

As Director of Operations, you will provide strategic and hands-on leadership across multiple accounts and operational teams. You will be responsible for ensuring all sites meet contractual obligations, financial targets, and service standards while building strong, long-term client partnerships.

Key responsibilities include:

  • Lead and oversee daily operations across multiple client sites or contracts
  • Ensure consistent delivery of high-quality building automation controls systems
  • Build and maintain strong relationships with key client stakeholders and decision-makers
  • Monitor operational performance and ensure all KPIs, SLAs, and contract requirements are met
  • Oversee financial performance including budgeting, forecasting, and cost control
  • Review monthly and weekly financial and operational reports to drive accountability and improvements
  • Support Area Managers, A...
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