Director of Opening, Commercial Tools & Services

JOB SUMMARY

The Director of Opening, Commercial Tools & Service, will lead a team accountable for end-to-end commercial readiness across all new hotel openings, conversions, and acquisitions in the region. The Director will take proactive leadership in establishing innovative, scalable, standardized and constantly evolving frameworks for Sales, Marketing, and Revenue Management pre-opening activities for new build and transition properties—ensuring timely execution, cross-functional alignment, and a strong foundation for post-opening performance. In addition to project delivery, the role drives capability building, knowledge management, and continuous improvement across the Greater China pre-opening ecosystem, positioning the team as a strategic enabler of brand growth and market competitiveness.

This role will play an important role in supporting leadership team of Commercial Tools & Services to build Commercial Tools & Services center together to provide hot...