Full-time
Director, Learning & Development (Delivery and Operations)
Posted by Mastercard • Colombia, Colombia, Colombia
About the Role
Overview
The Learning & Development team is looking for a Director, Learning – Delivery & Operations to drive learner experience and program execution forward by ensuring consistent, efficient, and scalable delivery of global learning initiatives. The ideal candidate is a skilled operations leader who thrives in complexity, is deeply learner-focused, and brings a proactive mindset to managing logistics, stakeholder coordination, and team enablement across regions.
Role
In This Enterprise-facing Position, You Will
- Lead the global Learning Operations team responsible for logistics, scheduling, communications, and delivery of learning programs across all modalities.
- Translate strategic learning plans into operational workflows, tools, and delivery processes.
- Partner with Academy Leads, SMEs, facilitators, business stakeholders, and vendors to ensure program delivery meets quality and timing expectations.
- Establish and m...
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