Full-time

Director, IT Operations & Service Delivery

Posted by Telecon • vaughan, york region, Canada

📍 vaughan, york region 🕒 June 06, 2026

About the Role

Director, IT Operations & Service Delivery

Telecon’s IT department is undergoing a transformation, making this an exciting time to join the team. The Director, IT Operations & Service Delivery, reporting to the Vice President – Shared Services, will play a pivotal role in shaping the organization’s enterprise technology strategy, modern IT operating model, and digital platform roadmap. This is an opportunity for a strategic leader who also thrives in execution—someone who can set direction, lead change, and stay close to day‑to‑day operations to ensure reliable, secure, and business‑focused service delivery.

This full‑time hybrid position offers a flexible group insurance plan, company‑matching RRSP from day one, and opportunities for growth and development.

The expected annual salary for this position is in the range of $155,000 - $170,000 based on the richness and diversity of the candidate’s experience, training, skills and internal equity. The positi...

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