Full-time
Director, Customer Success Operations & Strategy
Posted by Transformcap • tijuana, baja california, Mexico
About the Role
Transformcap is seeking a Director of Customer Success Operations in Tijuana, Baja California. This strategic role partners with the Chief Customer Officer to ensure operational excellence in Customer Success, Support, and Professional Services.
You will own the customer success rhythm, drive strategic initiatives, and collaborate across teams. Ideal for candidates with extensive experience in customer success operations and a strong background in change management.
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