Full-time

Director, Amazon Connect

Posted by WillowTree • Vancouver, British Columbia, Canada

📍 Vancouver, British Columbia 🕒 February 25, 2026

About the Role

Who We Are

Welcome to — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.


With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.


From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scal...

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