Full-time

Director, AI-Driven End-User Experience & Automation

Posted by Scotiabank • toronto, on, Canada

📍 toronto, on 🕒 June 05, 2026

About the Role

A leading financial institution in Toronto seeks a Director of End User Experience & Optimization to enhance the employee digital experience. This role is pivotal in transforming IT support into a proactive ecosystem utilizing automation and AI. The ideal candidate will have substantial leadership experience and a strong background in modernizing support ecosystems. This position offers competitive benefits, including a rewards program and community engagement opportunities.
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