About the Role
Overview
As a Customer Care Assistant, you are the face of our restaurant, engaging with guests and ensuring everything runs smoothly in the customer areas.
Key Responsibilities
- Welcome customers, especially children, and provide a warm, friendly environment.
- Distribute balloons and organise special events.
- Attend to individual customer needs and maintain high cleanliness standards in dining and restroom areas.
- Establish and maintain positive communication with guests at all times.
- Inform the manager about customer satisfaction and any arising issues.
- Maintain efficient, productive work while upholding high energy levels in a fast‑moving environment.
Required Qualities & Skills
- Friendly, welcoming, courteous and helpful behaviour.
- Strong interpersonal and face‑to‑face communication skills.
- Active listening ability and good eye contact with custom...
Ready to Apply?
Submit your application today and take the next step in your career journey with McDonald’s.
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