Full-time

【Digital Workplace】 IT@Labs Onsite Technician

Posted by DXC Technology • Japan, Tokyo, Japan

📍 Japan, Tokyo 🕒 March 01, 2026

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About the Role

Job Description:
Responsibilities:
Provide onsite support & perform problem resolution on workstation software, hardware and lab equipment/instrument to PC connectivity troubleshooting.
Resolve incidents upon receipt of escalation from helpdesk or end-user.
Support various Microsoft Operating Systems, security-related applications and patches, standard application and applications used for R&D laboratory.
Liaises and coordinates with respective IT personnel, IT vendor, and instrument vendors to resolve reported incidents.
Works with end-users to identify problems or issues, provide solutions and resolve problems.
Works with customer internal IT support groups and outside vendors to resolve problems or issues.
Adheres to process to support the items in the Service Level Agreement .
Participates in the planning, installation, testing, implementation and support of new hardware and software as well as ev...
                

Job Details

Location Japan, Tokyo
Job Type Full-time
Category Computer Occupations
Posted March 01, 2026
Deadline April 10, 2026

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