Full-time
Digital Transformation Manager
Posted by EXL Service Philippines, Inc. • Pasay, National Capital Region, Philippines
About the Role
Overview
We are seeking a highly organized, self-driven, and detail-oriented professional to lead process excellence and digital transformation initiatives across client operations. The role focuses on driving Lean Six Sigma (LSS), process re-engineering, and AI-led transformation programs to enable operational efficiency and business value creation.
Key Responsibilities
Process Excellence & Transformation
- Lead and deliver process improvement and re-engineering initiatives using Lean Six Sigma methodologies
- Drive digital and AI-led transformation programs across client operations
- Identify, evaluate, and implement optimization opportunities across processes, systems, and workflows
Client & Business Engagement
- Par...
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