About the Role
As part of our Digital Delivery team, provide external clients and internal sales colleagues with quality and timely support and project services relating to our digital products and sales efforts, delivered by:
- responding to tickets in line with our standard working practices
- self-managing day-to-day projects
- executing assigned special projects
Resolve tickets while also contributing to both short-term and long-term projects improving our overall digital support efficiency, sales effectiveness, and client service. Tasks and projects involve activities and systems providing technology-facilitated, customer, administrative, and sales support functions. Meet team service level agreement standards and assigned objectives while ensuring quality in all work.&n...
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