Digital & OSS Customer Experience Management (CEM)

Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.

This vacancy is part of VOIS Spain, legal entity part of Vodafone Group.

Come and join us to create the future together!

For the role of Digital & OSS Customer Experience Management (CEM) you will be responsible for providing Customer Experience Management systems for Mobile and Fixed Networks across EU markets. These systems allow network experts to monitor and analyze the performance of our services from the customer's perspective. This role is crucial to ensure that our customers receive the best possible quality of service and to identify areas for continuous improvement.

The responsibiliti...