Full-time
Digital Customer Support Operator - Finasq
Posted by Qureos Inc • Riyadh, Riyadh Province, Saudi Arabia
About the Role
The Digital Support Operator is responsible for managing customer interactions across LiveChat and WhatsApp channels, assisting users through the loan application process, resolving issues, escalating complex cases, and maintaining high standards of communication, accuracy, and compliance.
This role directly impacts application completion and customer satisfaction by providing timely, clear, and compliant assistance.
Key Responsibilities:
Digital Channel Management
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