Full-time
Digital Banking Operations Lead – Customer Experience
Posted by Extend Your Team • , , Philippines, , , Philippines, Philippines
About the Role
A pioneering financial technology company is seeking detail-oriented customer experience specialists to provide support for deposit accounts. The ideal candidate will have over 5 years of experience in customer support within U.S. consumer banking, handling high-volume inquiries while demonstrating strong problem-solving skills. This role requires excellent communication abilities and familiarity with tools like Zendesk. Candidates must reside in the Philippines and be able to work U.S. Pacific Time hours.
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