About the Role
Job Description
The Digital and Transversal Solution – APS Application Production team provides support for internal applications used across company projects, ensuring the delivery of high‑quality services to both internal and external clients.
This team offers expertise in Linux‑based server environments and is responsible for maintaining, improving, and guaranteeing the continuity of transversal applications while strictly following ITIL best practices.
Key Responsibilities
- Provide functional support to application users.
- Perform testing, validation, and cross-checking between environments.
- Interact with IT Production, ICP Support Teams, and development teams for in‑house applications.
- Manage Change Requests, incidents, and support tickets through ServiceNow.
- Install, administer, document, and troubleshoot applications.
- Mana...
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