Despatch Manager

Associate Director at Swi-tch

Location: Wrexham

Salary: £32,500 – £32,700 per year

Hours: Monday–Friday, 08:00–17:00 (with flexibility for occasional shift cover)

Contract: Full-time, Permanent

Overview

Our client is seeking an experienced Dispatch Manager to take ownership of outbound operations. You will be responsible for managing supervisors and dispatch staff, ensuring orders are processed accurately, on time, and in line with service agreements. The role requires a proactive leader who can maintain standards, streamline processes, and support continuous improvement.

Main Duties

• Oversee daily dispatch operations and stock movements leaving the site.
• Work with supervisors to implement and maintain clear operational procedures.
• Act as the key point of contact for internal teams and external carriers regarding dispatch matters.
• Ensure carrier capacity is...