About the Role
**Title:** Network Engineer
**Department:** IT Services Group
**General Function:**
Provide complete IT services to a wide range of SMB customers. (Small company, 6 employees).
**Characteristic Duties and Responsibilities – Essential Functions:**
+ Performs IT services both onsite and remotely for a range of SMB customers in a range of vertical markets.
+ Creates or updates customer computer records.
+ Enters time and notes for work done used for billing purposes.
+ Researches and resolves customer IT issues using all available resources.
+ Assists other technicians when needed.
**Reporting Relationships:**
+ Reports directly to owner Direction Given:
+ Occasional follow-up with customers, regular monitoring of time entry.
+ Assignment and guidance of special tasks or new customers.
**Minimum Requirements** :
2 or 4 year IT degree and/or 3-5 years of hands on IT experience as it relates to the SMB market...
**Department:** IT Services Group
**General Function:**
Provide complete IT services to a wide range of SMB customers. (Small company, 6 employees).
**Characteristic Duties and Responsibilities – Essential Functions:**
+ Performs IT services both onsite and remotely for a range of SMB customers in a range of vertical markets.
+ Creates or updates customer computer records.
+ Enters time and notes for work done used for billing purposes.
+ Researches and resolves customer IT issues using all available resources.
+ Assists other technicians when needed.
**Reporting Relationships:**
+ Reports directly to owner Direction Given:
+ Occasional follow-up with customers, regular monitoring of time entry.
+ Assignment and guidance of special tasks or new customers.
**Minimum Requirements** :
2 or 4 year IT degree and/or 3-5 years of hands on IT experience as it relates to the SMB market...
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