Desktop Support Intern

Desktop Support Intern Job Description Role Overview: We are looking for Desktop Support Intern to manage enduser support, system troubleshooting, preventive maintenance, and IT asset management. This role requires strong technical skills, timely issue resolution, and a proactive approach to system health. Key Responsibilities Hardware & EndUser Support Diagnose and resolve desktop/laptop hardware issues. Verify the functionality of peripherals such as keyboards, mice, and printers. Respond promptly to userreported technical problems. Operating System & Software Support Troubleshoot Microsoft OS issues, bugs, and performance problems. Resolve issues related to Revit, MS Office, and thirdparty applications. Install and apply patches, updates, and software fixes. Documentation Log incidents and resolutions in the helpdesk system. Maintain asset movement and shuffling records. Document recurring issues and escalate when necessary.

Fresher
Support desktop