Desktop Support Engineer L1 & L2

3 Month contract | Onsite role | Strong chance to extend

We’re partnering with a well established organisation to find an experienced Desktop Support Engineer (Level 1 & 2) to join a growing internal IT team. This is a hands-on role supporting a diverse user base across corporate, warehouse and manufacturing environments, offering strong exposure to both on-site and remote support.

In this position, you’ll be responsible for delivering high-quality Level 1 and 2 support, ensuring users are supported efficiently and professionally across hardware, software and network-related issues.

Key responsibilities include:

• Providing Level 1 & 2 helpdesk support both onsite and remotely
• Managing incidents and service requests via Jira Service Management
• Installing, configuring and maintaining end-user hardware and applications
• Supporting user onboarding, access management...