About the Role
Requirements:
Required Minimum Education /Training
Required Minimum Education /Training
- Relevant tertiary qualification (mandatory for external candidates)
- Grade 12 with a proven track record in IT Desktop Support (minimum requirement for internal candidates)
- Valid professional international certifications:
- ITIL V4 Foundation
- MCSE (Microsoft Certified Solutions Expert)
- CompTIA A+
- CompTIA N+
- Minimum 5 years experience working within an IT environment
- Minimum 3 years experience in IT infrastructure technical support
- Proven exposure to:
- IT hardware support
- Software application support
- End-user support within enterprise environments
- Strong overall IT technical capability
- Solid und...
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