Desktop Support Analyst

## Job Description# Desktop Support Analyst* Installation, Troubleshooting and Support for Operating System windows 7/10 /11, MAC OS), MS Office 365 suite, One Drive, MS teams, and other Investment & Corporate Banking / Trading applications.* Imaging/Re-imaging of corporate and BYOD end user systems (Laptops / Desktop/ Thin Client devices) utilizing SCCM platform based on Service Now approved tickets* Provide excellent technical and troubleshooting support on Mobility devices such as: (Android/iOS/iPhone/iPads), Mobile Device & application Management to BMO Capital Markets executives and users.* Provide MFD’s Support for the Imaging devices (print/scan/copy/fax) at the site.* Internal Move / Add /Change support including large scale/bulk office moves/re-stacking activities, etc. (all moves).* Well versed in providing White Glove VIP/ Concierge Services, Home / Remote support to ALL BMO CM (Capital Markets) end user community.* Multi- Tasking attitude and capabilities is a must for this...