Full-time

Desktop Support Analyst

Posted by CAA Club Group • Mississauga, Ontario, Canada

📍 Mississauga, Ontario 🕒 March 03, 2026

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About the Role

Position Details
What you will do :
A combination of on phone support for internal CAA Associates and onsite support

Support tasks for this position include incident handling, problem identification, ticket Management (logging and tracking), troubleshooting, resolution, hardware and software support, incident, and problem escalation

Provide 1st, 2nd level technical support for Windows 10, O, remote connectivity as well as several business specific applications

Experience in managing devices in Intune

Provide support in a Citrix environment

Provide support to virtual desktops in an Azure environment

Management, setup and maintenance of all IT equipment onsite, this includes printers, Video conferencing and other IT assets 

Setup and configuration of new hardware and software

Educate users on how to use systems and applications as required

Asse...

Job Details

Location Mississauga, Ontario
Job Type Full-time
Category Computer Occupations
Posted March 03, 2026
Deadline April 12, 2026

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