Desktop Platforms Engineer

The Desktop Platforms Engineer will participate in multiple technical teams, including Citrix, Windows Desktop, and Microsoft Intune/SCCM, and contribute to various projects across all functional areas. The role-holder will be a member of the Desktop Platforms team, one of the technical groups that comprises the Firm’s Infrastructure area.

Main responsibilities

• Create and maintain a single and global desktop Standard Operating Environment (SOE) containing all core software components and configurations utilizing Microsoft Endpoint Manager / Intune
• Troubleshoot and resolve issues related to the deployment and management of desktop, laptop, and mobile devices
• Monitor the performance and health of cloud-based and on-premise devices and take corrective action as needed
• Troubleshoot and resolve user connectivity issues with applications, allocated licenses, devices, and conditional access policies
• Create and maintain a si...