About the Role
Requirements:
- Matric & relevant IT qualification
- CompTIA A+ and N+ Certifications (advantageous).
- Microsoft certifications
- 35 years in desktop or end-user IT support roles.
- Own reliable transport (advantageous but not mandatory)
- Diagnose and troubleshoot technical issues, including account setup and computer or network system configurations;
- Install Line of Business System and applications on client computer and dedicated computer systems;
- 2nd Level Support for Microsoft Software such as MS-Windows 10, Office 365, Teams;
- 2nd Level Support for line of business and IT Systems Software and escalations to vendor or departments;
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
- Work within established configuration and Chan...
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