About the Role
Fujitsu is looking for a Desktop Engineer to Join its Team to:
- Provide professional assistance to external clients experiencing hardware technical problems with supported desktops, laptops, peripherals and more.
- Assist other support teams with onsite troubleshooting (hands and feet), for example assisting Network Operations troubleshoot connectivity issues.
- Troubleshoot and replace network gear, switches, routers, and other network hardware replacements.
- Confirm network connectivity to new deployed devices.
- Remove hardware as required.
- Prepare client hardware for surplus processes.
- Provide onsite support to VIP group, including mobile devices.
- Assist with remote support when required. Participate in connect/reconnects (move) projects.
POSITION DUTIES AND RESPONSIBILITIES
- Maintain standard software configurations, including troubleshooting, loading and configuring so...
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