Desktop Analyst

This position requires in‑person collaboration five days a week.

Overview Of Role

The IT Desktop Analyst is responsible for providing technical assistance and support related to computer systems, hardware, software, and mobile devices. This role involves troubleshooting and resolving issues, ensuring the smooth operation of desktop environments, and maintaining network connectivity.

Key Deliverables

Desktop Support

• Install, configure, and maintain desktop computers, laptops, and peripherals
• Diagnose and resolve hardware and software issues
• Perform regular maintenance tasks, including software updates and system backups
• Assist users with desktop‑related issues and provide training on basic functions

Network Support

• Monitor and maintain network connectivity for desktop and mobile devices
• Troubleshoot network‑related issues and coordinate with network administr...