Deputy Manager - O2C Billing/Disputes

Location: Lucknow Domain - Accounts Receivable Relevant Experience: 06–10 Years Candidates from Accounts Payable/AP are not eligible Job Summary We are looking for an experienced professional to lead and manage the end-to-end Order to-Cash (O2C) Billing and Disputes process within a Global Financial Services (BPO) environment. The role involves driving process excellence, standardization, transformation initiatives, and stakeholder management across global operations. Key Responsibilities Manage end-to-end O2C processes including: Billing & Invoicing Accounts Receivable Cash Application support Dispute Management Credit Management Ensure adherence to SLAs, KPIs, and governance standards. Collaborate with global stakeholders and business teams. Lead process standardization and automation projects. Support ERP implementation and enhancement initiatives. Required Skills Strong experience in Order-to-Cash (O2C) operations Experience in the GBS/BPO environment. Expertise in Accounts Receiva...