Dentaline call operator

• Do you have excellent communication skills?
• Do you pride yourself on your customer service?

If you answered yes, we've got the perfect role for you!

We have two part-time positions available working within Dentaline, you'll be the first point of contact for our service. This role is within a small friendly team.

Tuesday 3 hours 6pm - 9pm and alternate Saturday night 5 hours 6pm - 11pm.

Saturday 3 hours 6pm - 9pm.

There will be a lot of opportunity to cover additional sessions, for staff taking annual leave.

Main duties of the job

• To provide a call operator service to members of the public. This will require assessing a patient's need against set criteria using pre-defined triage algorithms to determine the most appropriate service provision for patients.
• Creating an electronic patient record and allocating appointment, where necessary for 3 dentaline clinics.
• Maintaining accurat...