About the Role
Description GSPANN is hiring a Delivery Manager with expertise in SAP to lead large-scale SAP AMS projects and oversee end-to-end support delivery across ECC, S/4HANA, Basis, and ABAP. The role focuses on service governance, integrations, and continuous improvement.Serve as the single point of contact for SAP technical support across all modules, including SAP Basis, ABAP and Integration, system refreshes, patching, upgrades, ServiceNow, SAP Solution Manager, IT Service Management (ITSM) tools, and SAP Business Intelligence (BI)/Business Warehouse (BW). Own and oversee overall SAP service delivery across all functional and technical modules, ensuring consistent performance and adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Lead cross-functional teams of SAP consultants, support analysts, and technical leads to deliver high-quality support and continuous enhancements. Manage th...
Role and Responsibilities
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