Delivery Manager (Order to Cash)

**Introduction**
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
The OTC Operations Manager is responsible for overseeing the end‑to‑end OTC operations, including cash application, credit management, collections, dispute resolution, order release, and customer account management. This role ensures operational excellence, compliance, and...